Frequently Asked Questions
Everything you need to know about shopping with us.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website. You can also track your status by logging into your account and visiting the 'Order History' section.
What is your return policy?
We accept returns within 30 days of the ship date for most items. Items must be unworn, unwashed, and have all original tags attached. Please note that final sale items, earrings, and swimwear with broken hygiene seals are non-returnable.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout based on your shipping address.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Buy Now Pay Later options like Afterpay and Klarna for eligible orders.
How do I find the right size?
Each product page features a detailed size guide to help you find the perfect fit. Since sizing can vary between styles, we recommend checking the specific measurements provided for 'True to Size' accuracy.
Can I change or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we have a very limited window to make changes. Please contact our customer service team immediately, though we cannot guarantee modifications once an order has entered the fulfillment stage.